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23 April 2010
Bank loan helps Cumbrian restaurant grow after floods and snow setback
Owners of two Lake District restaurants have announced that their business is set to hit a £750,000 turnover this year after overcoming a 20 per cent drop in trading caused by the floods and snow at the end of last year.
Husband and wife team Gary and Shirley Mickelfield took over The Priest Hole in Ambleside in 2001 and opened Fat Olives Brasserie in Bowness on Windermere last March.
Both restaurants serve modern British and Mediterranean cuisine and employ 12 people between them, rising to 20 during the peak summer period.
However, six months after opening Fat Olives, the company’s growth was affected by November floods and then suffered a second blow when snow hit in December and January, causing turnover to drop by 20 per cent.
To support the couple, their banking partner Lloyds TSB Commercial provided a £10,000 on top the existing Enterprise Finance Guarantee (EFG) loan that was used to fund the second restaurant.
As a result, the business is now back on track to grow turnover to £750,000 this year, up 20 per cent on last year, and has introduced new promotions and discount cards for local residents to help further boost trade.
Shirley Mickelfield said: “The combination of flooding and then snow put us under significant pressure but thanks to the hard work of our team and support from our customers and suppliers, we’re now looking to a strong and successful future.
“Lloyds TSB Commercial has been fantastic and we couldn’t have got through it without them – ever since we switched to them, they’ve understood our ambitions and when we needed them most, they were there.
“Now, we’re preparing for a strong summer this year as the UK comes out of the recession and are confident that we’re backed by a banking partner who will support us in bad times as well as good.”
Steve Smith, relationship manager at Lloyds TSB Commercial, said: “Small, independent businesses in Cumbria were badly hit by a double blow of extreme weather conditions and had to take a proactive approach in order to overcome exceptionally tough circumstances.
“Shirley and Gary are a great example – they quickly looked at the impact on cash flow and approached us for a solution to short term difficulties that were beyond their control, which we were happy to provide.
“Shirley and Gary’s hard work has built a business with a good proposition and reputation and, by working closely with them, we were able to help them respond to the challenges they have faced in recent months to ensure they are now in an even stronger position.”
Husband and wife team Gary and Shirley Mickelfield took over The Priest Hole in Ambleside in 2001 and opened Fat Olives Brasserie in Bowness on Windermere last March.
Both restaurants serve modern British and Mediterranean cuisine and employ 12 people between them, rising to 20 during the peak summer period.
However, six months after opening Fat Olives, the company’s growth was affected by November floods and then suffered a second blow when snow hit in December and January, causing turnover to drop by 20 per cent.
To support the couple, their banking partner Lloyds TSB Commercial provided a £10,000 on top the existing Enterprise Finance Guarantee (EFG) loan that was used to fund the second restaurant.
As a result, the business is now back on track to grow turnover to £750,000 this year, up 20 per cent on last year, and has introduced new promotions and discount cards for local residents to help further boost trade.
Shirley Mickelfield said: “The combination of flooding and then snow put us under significant pressure but thanks to the hard work of our team and support from our customers and suppliers, we’re now looking to a strong and successful future.
“Lloyds TSB Commercial has been fantastic and we couldn’t have got through it without them – ever since we switched to them, they’ve understood our ambitions and when we needed them most, they were there.
“Now, we’re preparing for a strong summer this year as the UK comes out of the recession and are confident that we’re backed by a banking partner who will support us in bad times as well as good.”
Steve Smith, relationship manager at Lloyds TSB Commercial, said: “Small, independent businesses in Cumbria were badly hit by a double blow of extreme weather conditions and had to take a proactive approach in order to overcome exceptionally tough circumstances.
“Shirley and Gary are a great example – they quickly looked at the impact on cash flow and approached us for a solution to short term difficulties that were beyond their control, which we were happy to provide.
“Shirley and Gary’s hard work has built a business with a good proposition and reputation and, by working closely with them, we were able to help them respond to the challenges they have faced in recent months to ensure they are now in an even stronger position.”
Notes to editors
Lloyds TSB Commercial is a trading name of Lloyds TSB bank plc and Lloyds TSB Scotland and provides dedicated banking services for customers with an annual turnover of up to £15 million, from start-ups to established companies looking to grow.Lloyds TSB was voted Bank of the Year for the fifth year running at the Real FD/ CBI FDs' Excellence Awards 2009 in recognition of the support it offers its business customers.
It has over 600,000 small business customers and has launched a three-year programme of support for SMEs.
The key points of the 2012 SME Charter are:
1. Lloyds TSB will encourage enterprise, boost access to finance and provide clearer and fairer pricing for customers – including a pledge to help 300,000 new start ups by 2012
2. Lloyds TSB will run a programme of 200 nationwide seminars every year for the next three years, to provide expert guidance and support for SMEs on starting up, employment, exporting, bidding for 2012 contracts, sustainability and finance
3. Lloyds TSB will agree to any reasonable request for competitive commercially-priced finance (whether short-term or long-term) from viable business customers
4. Lloyds TSB will not change the availability of overdrafts during the period of a customer’s agreement, as long as their accounts are kept within agreed terms and limits
5. The price of existing loans or renewed overdrafts will reflect the cost of funding. The margin Lloyds TSB charges over the cost of funding will only increase where there has been a material increase in risk (subject to a minimum 1.5 per cent over the cost of our funds). Lloyds TSB will be transparent about pricing and help customers understand the price of their facilities. Where margins increase, Lloyds TSB will provide a clear explanation of the reasons
6. Lloyds TSB’s fees will be competitively priced. And arrangement fees on loans and overdrafts will not be greater than 1.5 per cent of the overall value of the facility
For more information, please visit www.lloydstsbbusiness.com/ Back to top | More Lloyds TSB stories


